Privacy Policy
This policy explains what Livonia Water Damage Restoration collects when you call (313) 555-0100, how we use it, and the choices you have in Livonia, Wayne County.
Last updated: October 5, 2026.
What this policy covers
Livonia Water Damage Restoration built this site around one purpose: getting a crew to your door in Livonia. There is no sign-up form here, no account to create and no comment box to fill out. The pages set no cookie and load no outside script. Every font file and every photo ships straight from our own server.
What we collect when you call
Call (313) 555-0100 and a dispatcher takes down three things: the number you are calling from, the address of the property, and whatever you choose to tell us about the loss. A call that gets recorded is announced at the start, out loud, before anything else is said. Nothing beyond that call enters our files through this website.
What our server records
Our hosting provider keeps the kind of log file every web server keeps: an IP address, a browser signature, which page loaded, and when. That log exists to keep the site online and to catch anyone probing it for weaknesses. We put it to no other use.
How we use your information
Your call puts a crew on the road, builds the estimate, and opens the paper trail your insurer may later want to see during a claim in Wayne County. That same record lets us spot a fraudulent or abusive caller before a crew is sent. Beyond those two jobs, the information sits untouched.
Who sees it
Your insurer or adjuster sees the job file once you ask us to send it, or once the claim itself calls for it. The subcontractors on your job see the parts of the file their work requires. A court order or a statute can pull a record from us regardless of our wishes. Selling a customer's information is off the table, full stop.
How long records last
A job file stays open for however long the law and our own bookkeeping demand it stay open. Past that point, it drops out of active use and is no longer pulled for any purpose.
How records are guarded
Job files sit behind ordinary technical and physical locks, and staff access is limited to the file a given job calls for, nothing wider.
Your choices
Phone (313) 555-0100 to find out what is in your file, to have an error fixed, or to have the file removed outright. We act on that request every time, except where a law or a contract obligates us to hold the record a while longer.
Children
Nothing on this site is built for, or marketed toward, a child under 13. We have no way of knowingly taking in information from one, and we do not seek any.
Search results and business listings
A search engine or a map app can surface our company name, our phone number and Livonia without us asking it to. Those platforms set their own rules and sit outside this policy entirely. Click through to another site from ours, and that site's own policy takes over the moment you land.
Changes to this policy
Our practices move, and this page moves with them. The day we start using a cookie or a tracker, a line will appear here saying so. Check the date stamped at the top to know which version is in front of you right now.
Contact
Call (313) 555-0100 with a question about this policy.